Sales Policy

Effective Date: January 3, 2025

At Dynamicrapic, we are committed to providing a smooth and seamless shopping experience for our customers. Our Sales Policy outlines the terms and conditions of purchasing furniture and other products from our website and store. By making a purchase, you agree to the following terms.

1. Ordering Process

  • Product Availability: All products displayed on our website are subject to availability. While we make every effort to ensure our inventory is up-to-date, there may be occasions when an item is out of stock or unavailable. If an item is unavailable after your order has been placed, we will contact you to inform you and offer a suitable solution.

  • Order Confirmation: Once you place an order, you will receive an email confirmation with the details of your purchase. This serves as a receipt and proof of your transaction.

  • Order Cancellations: Once an order is placed, it is processed immediately. If you wish to cancel your order, please contact us as soon as possible. Cancellations are only possible before the order has been shipped or processed. After shipment, cancellation is not possible.

2. Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit cards.
  • PayPal: You can select PayPal as a payment option for secure checkout.
  • Other Payment Methods: We may accept other forms of payment specified during checkout.

Payment is processed securely via a third-party processor. Dynamicrapic does not store your payment information.

3. Pricing

  • Prices: All prices on our website are in U.S. dollars and include applicable taxes. Shipping costs are calculated during checkout and are based on the weight, dimensions, and delivery location of the items.

  • Price Changes: We reserve the right to change prices at any time without prior notice. However, any price changes will not affect orders that have already been confirmed and paid for.

  • Promotions: We may offer promotional discounts or sales periodically. Promotions are subject to specific terms and conditions and may be limited in time and availability. Only one promotional code or discount can be applied per order.

4. Shipping and Delivery

  • Shipping Options: We offer various shipping options for both local and international deliveries. Shipping costs are calculated during checkout based on your location, items purchased, and the selected shipping method.

  • Delivery Times: Delivery times vary based on location and the items ordered. Most orders are delivered within 7-14 business days after processing. Delivery times may vary during peak seasons or due to unforeseen circumstances.

  • White-Glove Delivery Service: For select items, we offer a white-glove delivery service, which includes professional assembly and placement of furniture in your home. This service is available for an additional fee at checkout.

  • International Shipping: We offer international shipping, but customers are responsible for additional charges such as customs duties, taxes, and fees related to international shipments.

5. Returns and Refunds

  • Return Policy: We offer a 30-day return policy for most items. To qualify for a return, the product must be unused and in its original packaging. For further details, please refer to our Return Policy.

  • Refunds: If your return is approved, a refund will be processed to the original payment method. Refunds may take 5-10 business days to reflect in your account, depending on your payment provider.

  • Restocking Fees: A restocking fee may apply to returned items that are not in their original condition or if packaging is damaged or missing.

6. Customer Service and Support

  • Customer Support: Our team is available to assist with any questions or issues during your shopping experience. You can reach us by email at info@dynamicrapic.net or by phone at (509) 773-5577.

  • Product Inquiries: For any questions about specific products, including details on materials, sizing, or customization options, feel free to contact our support team.

  • Product Warranties: Some products may come with a manufacturer’s warranty. If applicable, warranty details will be provided for the relevant items at the time of purchase.

7. Limitation of Liability

Dynamicrapic is not liable for any indirect, incidental, or consequential damages resulting from the purchase or use of our products. Our total liability is limited to the purchase price of the specific product in question.

8. Privacy and Security

We take your privacy seriously. All personal and payment information is processed securely via a third-party payment processor. Please refer to our Privacy Policy for more details on how we collect, use, and protect your personal information.

9. Changes to the Sales Policy

Dynamicrapic reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on our website, and the Effective Date at the top will be updated accordingly. By continuing to shop with us after any changes, you agree to the updated policy.

10. Contact Us

If you have any questions or concerns regarding this Sales Policy, feel free to reach out to us:

Dynamicrapic
313 Nesbitt St
Goldendale, Washington (WA), 98620
Phone: (509) 773-5577
Email: info@dynamicrapic.net
Website: https://dynamicrapic.net

By making a purchase from Dynamicrapic, you agree to the terms and conditions outlined in this Sales Policy. We are dedicated to providing exceptional service and high-quality products to enhance your living spaces.